Navigating Employee Turnover in Sri Lanka's Banking Industry Amid Economic Turmoil
Introduction: In recent years, Sri Lanka's banking industry has faced unprecedented challenges due to the economic turmoil gripping the nation. As the country grapples with financial instability, the banking sector has witnessed a concerning trend: a significant rise in employee turnover. This phenomenon raises important questions about the industry's resilience and the well-being of its workforce. The phrase “churn and burn” is commonly used to describe an industry’s high turnover rate. Based on recent data, it’s appropriate to use that phrase when describing the financial services industry. According to a CAL Research Report, the Private Commercial Banks witnessed a 67.8% turnover rate in the year 2022 when compared with the previous year, with the number being close to 3000 employees, which is one of the highest among all industries. ( CAL Research. 2023, March 14) Understanding the Factors: Several factors contribute to the surge in employee turnover in Sri Lanka's ba...